Every session we design and run is unique to the organization, need, global location and situation, but will always include the evidence based principles of cultural intelligence, delivered by professionals with credentials in cross cultural training and facilitation and personal and professional experience in a range of global settings.
Our cross cultural training aims to improve cultural intelligence including: effective leadership, higher operational capacity, skillful cross cultural communication, reduced conflict and improved employee role satisfaction.
Leadership is vital to the growth of people and enterprises around the world. In a complex world of change and volatility, spanning different cultures, sectors and organisational levels amid the diversity of thought and experience that todays’ teams bring, we believe there is no one true way of leadership. Yet there are practices and mind-sets that can support leaders as they behave in a way that supports growth in themselves, their people and their enterprise outcomes. Training can begin the journey to developing those practices and mindsets.
Whether you are an expat relocating or repatriating, an executive transitioning to a new role or a professional moving towards retirement, this training provides both skills and a framework for understanding the complexity, establishing a clear plan of action and developing resilience, flexibility, stability and clarity throughout the process.
In this training, we focus on a growing area of focus in human resource management - fostering and maintaining wellbeing in the workforce. We introduce the key components of personal and professional wellbeing and train managers, team leaders and team members to create and sustain wellbeing within the workplace.
Coaching provides an opportunity for a reflective conversation about situations, people, personal perspectives and values, considering organisational needs and opportunities.
Using assessment tools such as Cultural Intelligence (CQ), and observations about adult stages of mental development, the coach can encourage perspective taking, challenge embedded ways of thinking and support changes in mind-set and behaviour to achieve better outcomes and results.
Leaders and learners from the developing world can reflect on their skill building while considering different ways of operating in a new environment. Coaching / mentoring support in adapting to new management styles and operating demands can enhance effectiveness and embed new skills and practices.
Stepping into new roles can bring steep challenges of learning and growth. This is magnified when the new roles are in another country and culture. Coaching can support the coachee to grow and develop into the new role by providing a reflective space to unpack the overwhelm, share the frustrations, begin to see patterns and opportunities and learn.
Coaching in challenging situations can bring psychological support to stress and overwhelm enabling growth in resilience and wellbeing. Mindfulness and psychological flexibility can support the coachee regardless of the waves they face.
Embedded conflict, habits of poor communication or structural challenges of time-zones, locational or positional inequality can deeply hamper an organisation’s effectiveness.
Our strategic facilitation sessions with mediation-trained psychologists can bring greater understanding and solution focused discussions to improve the culture and operational effectiveness.
Case Study – designing and delivering an employee engagement survey assessing the relationship between perceived cultural intelligence of the organisation (plus the senior leaders) and employee engagement. This project involved translation of survey, literacy limitations and lack of computer access for those completing the survey.
Case study – annual evaluation of a capacity building program within a government department.